About

My son Noah and me, born during the creation of this site, pictured in our home in Rhode Island.

My Why?

Pablo Picasso famously said: «The meaning of life is to find your gift. The purpose of life is to give it away.»

Design has always been my gift—a practice I’ve spent two decades shaping into both a philosophy and a body of work. Yet, today I find equal purpose in sharing my expertise and nurturing the next generation of design leaders.

I’ve had the privilege of learning from some of the greatest design leaders in our industry—from high-craft agencies like Code and Theory to tech titans like Microsoft—and working alongside some of the brightest designers in the field. Now, my focus is on passing that knowledge forward—building high-performing design teams, guiding individuals in their careers, and helping organizations unlock their full potential through strategic design leadership.

For more, see how I tackle complex customer and business challenges through strategic design by viewing my Case Studies. Or, explore my leadership philosophy, design insights, and multidisciplinary perspectives by reading my Writings.

A Lifelong Pursuit of Design

The poet David Whyte once observed that we can fall in love with a vocation as unexpectedly as we fall in love with another person. As a child, Whyte became captivated by Jacques Cousteau’s adventures aboard the Calypso, imagining himself exploring the vast horizons of the ocean. For me, the internet was my Calypso—the moment I realized I could build online experiences accessible to anyone in the world, I knew I’d discovered my life’s work. Like Whyte, I unknowingly embarked on a lifelong pursuit, transitioning from building websites to shaping digital products at global scale.

Early in my career, my passion and reliability led to unexpected opportunities designing for Autodesk, The Ford Foundation, and The Smithsonian. Without formal graphic design training, I leaned on my fine arts education—rooted in Bauhaus principles, minimalism, and restraint—to craft intuitive digital experiences. While others embraced glossy, trendy aesthetics, I focused on timeless visual clarity, informed by a deep understanding of balance and proportion.

From Practitioner to Educator

My design work opened doors I hadn’t anticipated, including teaching web design at California College of the Arts (CCA). I soon found myself alongside some of the Bay Area’s most influential designers. At first, I grappled with imposter syndrome—lacking the formal design education many colleagues possessed. However, I quickly realized my digitally native approach intrigued my peers just as much as their traditional graphic methodologies fascinated me.

Working with distinguished designers like Jon Sueda, Lucille Tenazas and others from CCA, I learned visual design through direct mentorship, client collaboration and hands-on experience. Despite their distinct styles, I noticed that many of my peers had refined their craft in prestigious graduate programs like CalArts, Yale, and RISD. Their conceptual depth and refined visual languages clearly reflected this classical training, rooted deeply in traditional media.

I deeply admired the rigor of their practices, but I also knew a conventional graphic design MFA wouldn’t align with my digitally focused ambitions. When I discovered the new Interaction Design MFA program at the School of Visual Arts—founded by Steven Heller and Liz Danzico—I recognized a perfect fit. Unlike traditional programs, the SVA curriculum was built explicitly around emerging digital design practices. I joined the program’s second graduating class, learning directly from the likes of Jason Santa Maria, Nicholas Felton, and Eric Ries—pioneers I had long admired from afar.

Design as a Multidisciplinary Practice

SVA became the foundation for my professional practice, reinforcing my belief that great designers are adaptable, multidisciplinary, and comfortable navigating diverse constraints. My fine arts background continues to inform my approach to visual composition, storytelling, and human-centered design, allowing me to lead teams through complex challenges with both creativity and rigor.

Throughout my career, I’ve intentionally moved across agency, startup, and in-house roles, cultivating a diverse toolkit suited to product innovation at scale. At Etsy, I combined strategic leadership with hands-on craft, leading design transformations that significantly increased conversion, influenced product strategy, and improved experiences for millions of global users.

Beyond the screen, craft remains a defining passion—I restore vintage Japanese motorcycles and design and handcraft leather goods sold in my own Etsy shop. This tangible practice reinforces my belief that great digital design, like physical craft, requires attention to detail, mastery of tools, and respect for materials and processes.

Awards & Publications

Top 1% E-Commerce UX Award, 2023—Baymard Institute

Awarded for Etsy’s Cart and Checkout experience while I was Design Lead for the Payments organization. Winners are selected from among the highest-grossing U.S. and European e-commerce sites, based on over 215,000 weighted UX performance scores.

Webby Award, 2020—The Webby Awards

Recognized in the Education category for Pussypedia, a bilingual, inclusive, joyful, and rigorously fact-checked online resource for sexual health. I co-founded Pussypedia with creative collaborator Zoe Mendelson to address the lack of verified, gender-inclusive, non-shaming information about sexual health available online. Pussypedia was published as a book the following year and sold in stores and online.

Information is Beautiful Award, 2015—Data Visualization Society

Awarded in the Data Journalism category for a visual exploration of U.S. military drone capabilities. Alongside creative collaborators Zoe Mendelson and Zack Davenport, I helped depict how drones can film from two miles up, detect human breathing, drop bombs, intercept text messages midair, and explain their development and use by domestic agencies within the United States.

Best Website Showcases, 2014–2016—Site Inspire

As the Director of UX for Wondersauce, six of the websites I led were featured as «Best Website,» including work for beauty disruptor Milk Makeup and American fashion icon Bill Blass.

Feature—Raw Data: Infographic Designers’ Sketchbooks

My self-initiated, web-based data visualizations have been featured by Fast Company and in print, most notably by design historian Steven Heller. My visualization of public data from CitiBike, NYC’s first bike share program, was included in Heller’s book Raw Data, which showcases innovative approaches to infographic design.

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton

  • «Michael believes in everyone, he spreads good energy and motivation that boosts creativity and the performance of everyone.» —S. Zachrisson

  • «Michael leads with clarity and purpose, brings cross-functional teams together, and always keeps the focus on delivering meaningful value to users.» —T. Rooks

  • «Michael drives people and projects forward with his thinking and ambition. He always pushes a little bit further, and encourages the ‹extra mile›» —S. Zachrisson

  • «Michael contributes throughout the whole process, filling any shoes needed, but he does so without stepping on anyone’s toes. He’s more than just a great asset, he’s a mentor, source of inspiration, and friend.» —S. Zachrisson

  • «Michael has been a thoughtful and positive mentor as my career has evolved.» —S. Carmichael

  • «Michael is truly a standout collaborator and design leader. While at Etsy, he applied innovative design thinking methodologies to drive loyal, happy customers and help the business grow.» —B. Ellis

  • «As a collaborator, Michael is a fun, dynamic thinker who pushes everyone around him to do their best work.» —B. Ellis

  • «Our work together forever inspired me, and I continue to reference it on an almost daily basis both at work, and in my personal life.» —B. Ellis

  • «Michael inspires us with the clarity and insight of his strategic thinking and encourages us as leaders to dig deeper within ourselves.» —VP Engineering, Etsy

colophon

This website is set in Oracle and Writer, typefaces by Dinamo and Pangram Pangram. Titles and decks feature ligatures—single characters that replace two or more letters—enhancing the rhythm and harmony of the text. Quotations are framed with guillemets, a nod to the classical French types that inspired Writer. Hederas mark the end of articles.

The writing, design, and development of this site was done by me.

Dedicated to my first child, Noah, who was born during the creation of this site.

© 2025 Michael R. Yap. All Rights Reserved.

epigraph

«The details are not the details, the details make the product.»

—charles and ray eames

«Good work, done well, for the right reasons, and with the right companions, is one of the great human joys.»

—david whyte

«We should not feel embarrassed by our difficulties, only by our failure to grow anything beautiful from them.»

—alain de botton